Marcus J. shared a review ·
Busy Saturday and still nobody rushed me.
- Experimental
- Funny
- Respectful
Allston Records
Arts and Entertainment · Allston, MA
Named by ChatPPL participants as a place they had a positive customer experience.
- Completed surveys
- 7
- Answered positively
- 83%
83% of respondents answered positively across 7 completed surveys.
What respondents appreciated
- Funny 4
- Cooperative 3
- Experimental 3
- Proactive 3
- Curious 2
- Efficient 2
Review Allston Records
Results last updated October 4, 2026
From reviewers' profiles
Sofia Alvarez shared a review ·
Quick, friendly, and they held the door for my stroller.
- Curious
- Proactive
Tom O'Connell shared a review ·
They went out of their way to find the part I needed from another store.
- Attentive
- Thorough
- Experimental
Question-by-question results
Did your experience include communication with any of its employees?
7 resp.Yes
No
Were you required to interact with any bots before reaching an actual person?
7 resp.Yes
No
If you had to navigate any bots, would you have preferred to have been connected directly to an employee instead?
7 resp.
Yes
7
Did you appreciate the human connection?
7 resp.
Yes
5
No
1
N/A - No Human Contact
1
If you communicated with any employee(s), which characteristics stood out? (Check all that apply.)
7 resp.
Prompt
1
Kind
1
Attentive
1
Respectful
1
Cooperative
3
Curious
2
Genuine
1
Creative
1
Funny
4
Proactive
3
Experimental
3
Efficient
2
Thorough
1
Do you feel like this organization cares about its customers?
7 resp.
Yes
7
Please feel free to share an optional blurb about your exceptional experience here.
3 resp.
Sam on the weekend shift
2
Ana and Luis
1